Greg Brown
GregBrownLLC.com
2101 Indian Road West
Minnetonka, MN 55305
(612) 760-1048 (cell) (952) 545-4304 (fax) GregBrownLLC@aol.com

PROFESSIONAL SUMMARY

Producing Positive Results and Developing Productive Personnel have been the focal points of my professional history. Associations with GregBrown LLC, DaimlerChrysler Corporation, the Aon Consulting Group, Automated Marketing, Uptown Toyota, Rusty Jones, and American Motors have served to instill Leadership and Interpersonal skills while generating Process Management, Continuous Improvement, Sales, Marketing, Facilitation, Training and Profit/Loss experience in Consulting, Retail, Manufacturer, and Distributor Management positions.

PROFESSIONAL EXPERIENCE
GREGBROWN LLC, Minneapolis, MN 2001-present
President

  • Provide Professional Facilitation and Training Expertise for Corporate Client Product, Process, Launch, and Customer Relations Initiatives; Honda, Honda Canada, Kia, Ford, VW, DaimlerChrysler, Johnson Controls, Aon, Jackson Dawson, Sandy Corporation
  • Design, Document, and Administer Processes to Insure Individual Dealership Compliance with Corporate Automotive Initiatives; Honda Excell, Chrysler Five Star, Lincoln Premier Experience, Ford Blue Oval, VW Brand Standards
  • Process Management Consultation; to include Development, Installation, Monitoring, Evaluation and Continuous Improvement of Client Business Plans
  • Operational Analysis of Client Business Procedures to include Action Plans targeted at Creating and Maintaining Competitive Advantages
DAIMLERCHRYSLER CORPORATION, Detroit, MI1998-2001
Process Consultant, Minneapolis Zone, Minneapolis, MN

  • Formulate and Facilitate Consumer/Dealer/Employee Process Redesigns, Proactive Problem Solving Systems, Training Seminars, Quality Control Initiatives, and Performance Standards for DaimlerChrysler Corporation accounts
  • Introduce, Install, and Maintain Five Star Initiative at DaimlerChrysler Dealerships
AON CONSULTING, Chicago, IL 1994-1997
Chrysler Consultant, Minneapolis, MN

  • Develop and Maintain Business Advisory relationships with select group of Chrysler dealers.
  • Participated in engineering prototype program to install and maintain process improvement procedures in retail dealerships within the Chrysler network (Five Star)
  • Instructed clients how to identify and respond to customer motivations
  • Train Corporate management team to develop Customer Satisfaction and Problem Solving action plans and processes
AUTOMATED MARKETING SYSTEMS, Fairfax, VA 1993-1994
Manager, Southwest Region, Los Angeles, CA

  • Directed introduction of Computer Graphics centered Retail/Lease Merchandising Programs to Southern California
  • Coordinated ongoing business development in California automobile market; delivered product presentations to potential corporate and retail customers
  • Designed and produced product training programs and videos for new users
UPTOWN TOYOTA, Willmar, MN1988-1993
President

  • Initiated Operations and Controlled all Sales/Service/Parts functions of a Retail Automobile Dealership
  • Prepared and Presented comprehensive Business Management Strategies and Analysis to Toyota Motor Corporation.
  • Hired, Trained, and Managed Dealership Staff, including Sales, Service, Inventory, Customer Service, Finance and Accounting personnel.
  • Designed and Implemented Targeted Marketing and Promotional programs.
RUSTY JONES, INC., Chicago, IL1986-1988
Manager, Central Region, Minneapolis, MN

  • Developed Aftermarket Sales, Marketing, and Product Planning Programs for Regional Independent Distributors
  • Managed Midwest Region, including hiring, training and direction responsibility for Six District Managers
  • Recruited additional Distributors and Dealers for Rusty Jones products
AMERICAN MOTORS CORPORATION, Detroit, MI 1972-1986
Manager, Import Distribution, 1985-86

  • National Staff Appointment as Consultant to development of Manufacturer/Dealer communication network.
  • Directed Import Vehicle Distribution Network
Field Sales Manager, Pittsburgh, PA, 1978-85
  • Managed Field Sales organization, including thirteen District Managers
  • Analyzed and Approved franchise applicants
Manager, Market Representation, Detroit, MI, 1977-78
  • National Staff Appointment to determine Sales Potential and evaluate candidates for trade areas in the United States
Minneapolis Zone Staff, Minneapolis, MN, 1972-1977
Vehicle Distribution Manager
Market Representation Manager
Sales Training Manager
Business Management Manager
Sales Promotion Manager
District Manager